Online Surveys
TechoRex offers a highly customizable online survey platform designed for market research, customer feedback, and employee engagement.
TechoRex offers a highly customizable online survey platform designed for market research, customer feedback, and employee engagement.
Our platform simplifies the process of creating, distributing, and analyzing surveys, enabling businesses to gather actionable insights quickly and efficiently. With advanced analytics, real-time reporting, and multi-channel distribution capabilities, our solution ensures that you stay connected to your audience and make informed decisions.
Because it plugs into the notification hub and CRM used by our commerce and customer platforms, surveys can be triggered by real events such as a completed delivery, an activation or a resolved ticket, and the answers land on the customer record.
Intelligent feedback analysis
- Sentiment and theme extraction from free-text answers in multiple languages.
- Automatic summaries of what customers or employees are telling you, by segment and over time.
- Alerting when a topic or a location suddenly turns negative.
Key features
- Custom Survey Templates
Pre-designed templates or build from scratch.
- Real-Time Analytics
Dynamic dashboards and visual reports as responses arrive.
- Multi-Channel Distribution
Email, social media, SMS, messaging or web links.
- Response Management
Track, organise and analyse responses in one place.
- Integration Capabilities
Survey data flows to CRM and analytics tools.
- Data Security
Encryption and compliance with industry standards.
- Mobile Optimization
Fully responsive and easy to complete on any device.
- Automated Notifications
Reminders and follow-ups to increase response rates.
- Event-Triggered Surveys
Ask at the right moment: after delivery, activation or ticket closure.
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Read moreWe'd love to hear from you!
Whether you have a question about our services and solutions or want to discuss a potential project, feel free to reach out.