Case Studies
A selection of programmes we have designed, built and operated. Client names are shown where we have permission; the engineering is described in full.
Omni-channel sales and commerce platform
Point of sale, consumer e-commerce, marketplace, promotions, logistics, inventory and field sales on one shared platform of around forty services and user interfaces.
Central order management on open standards and BPMN
One order system of record with a 28-status lifecycle, orchestrated by Camunda 8 processes for payment, fulfilment, delivery and activation, with an AI-ready event backbone.
Intelligent CRM with an AI assistant for customer service
A customer-service platform with universal search, customer 360, case management with SLAs, supervisor dashboards and an AI assistant grounded on live customer data, load-tested for 800 concurrent agents.
Multi-vendor marketplace with embedded retail channel
Customer store, vendor portal and admin console on database-per-service microservices with event-driven order flow, serial tracking and revenue sharing.
Last-mile logistics platform rebuilt without a cutover
A delivery platform migrated from Go and RabbitMQ to FastAPI and Kafka side by side, with compatibility wrappers so every caller moved on its own schedule.
Network operations support programme and vendor evaluation
An eight-document programme covering 22 capabilities and around 405 requirements for a fibre operations support system, a working engineering platform, and a multi-country vendor evaluation across three markets.
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